Privacy Policy
Last updated: 12/24/2025
Introduction
ChatAgent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Payment information (processed securely through Stripe)
- Content you upload to train your chatbots
- Chat conversations handled by your chatbots
- Usage data and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
Third-Party Services
We use third-party services including Stripe for payment processing. These services have their own privacy policies and we encourage you to review them.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@chatagent.com